The Saint & The CEO Privacy Policy

Effective Date: 1 October 2025
Last Updated: 1 October 2025

 

Socially Conscious Group Pty Ltd (ACN 165 313 397), operating The Saint & The CEO (“The Saint & The CEO”, “we”, “us” or “our”), is committed to protecting your privacy.

 

We collect, use, disclose and manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Spam Act 2003 (Cth) and the Notifiable Data Breaches Scheme.

 

Where personal information is transferred outside Australia, we take reasonable steps to ensure it receives appropriate protection.

 

This Privacy Policy explains how we handle personal information across our website, podcast, video content, newsletters, guest applications, events, digital resources, merchandise and related media activities.

 

1. Introduction

The Saint & The CEO is a podcast and media platform exploring faith, leadership, business, purpose, transformation, ethics, culture, stewardship and social impact.

We respect your privacy and are committed to handling personal information responsibly, transparently and securely.

We seek to consider privacy throughout the design and delivery of our website, content, communications and related services.

 

2. Scope

This Privacy Policy applies to personal information collected through:

• https://www.saintandceo.com
• Podcast subscription and distribution platforms
• Contact forms
• Newsletter subscriptions
• Guest applications
• Event registrations
• Competition or giveaway entries
• Listener surveys and feedback
• Social media interactions
• Digital products and downloads
• Merchandise purchases
• Audio, video and written submissions
• Any future website, application, event or service operated under The Saint & The CEO brand that references this Privacy Policy

Third-party podcast, video and social media platforms have their own privacy policies, which also apply when you use those services.

 

3. Information We Collect

We collect personal information that is reasonably necessary for our activities.

This may include:

• Name
• Email address
• Telephone number
• Postal address
• Social media profile details
• Organisation
• Job title
• Professional background
• Biography
• Website address
• Guest application information
• Interview topics and proposed stories
• Communication preferences
• Survey responses
• Reviews and feedback
• Event registration information
• Billing and transaction information
• Correspondence with us
• Content you submit, including written stories, questions, comments, images, audio recordings and videos

Where you participate as a guest, contributor or interviewee, we may also collect:

• Your photograph or likeness
• Voice recordings
• Video recordings
• Biographical information
• Professional credentials
• Personal experiences or stories you voluntarily share
• Links to your website, business, ministry, organisation, book or social media channels

4. Sensitive Information

Some podcast topics may involve sensitive information, including:

• Religious or spiritual beliefs
• Health or mental health experiences
• Personal hardship
• Trauma
• Relationships
• Financial difficulties
• Political or philosophical views
• Cultural or social identity
• Other personal experiences

We only collect sensitive information where:

• You voluntarily provide it
• It is reasonably necessary for a specific interview, submission or service
• You consent to its collection
• Collection is otherwise permitted by law

You are not required to disclose sensitive information unless it is necessary for the relevant service or contribution.

 

5. Information We Do Not Intentionally Collect

We do not intentionally collect:

• Government identification numbers, unless required for a lawful purpose
• Full payment card details
• Biometric information for identification purposes
• Sensitive information that is not relevant to our activities
• Personal information about third parties without appropriate authority or consent

Full payment card details are processed and stored by third-party payment providers.

 

6. Information Collected Automatically

When you use our website or interact with our digital content, we may automatically collect information through cookies, pixels, log files and analytics services.

This may include:

• IP address
• Browser type
• Operating system
• Device type
• Device identifiers
• Approximate location
• Referral source
• Pages viewed
• Time spent on the website
• Links clicked
• Download activity
• Session information
• Podcast or video engagement statistics
• Marketing campaign interactions

This information helps us operate, secure, understand and improve our website and content.

 

7. Cookies and Tracking Technologies

We may use the following categories of cookies and tracking technologies:

 

Essential cookies
Required for core website functionality, security and form submissions.

 

Performance and analytics cookies
Help us understand how visitors use our website and content.

 

Functional cookies
Remember preferences and improve the user experience.

 

Marketing cookies
Help us measure campaigns and deliver relevant promotional content.

Third parties that may place cookies or similar technologies include:

• Google
• Meta
• LinkedIn
• YouTube
• Podcast hosting providers
• Email marketing providers
• Website analytics providers

You can manage cookies through your browser settings or our cookie consent tool where available.

Disabling some cookies may affect the functionality of the website.

 

8. Podcast and Media Platforms

Our podcast and video content may be distributed through third-party platforms, including podcast applications, streaming services, video platforms and social media channels.

These platforms may independently collect information about:

• Listening history
• Viewing activity
• Device information
• Subscriptions
• Engagement
• Advertising interactions
• Account activity

We may receive aggregated or limited analytics from these platforms but do not control how they independently handle your personal information.

You should review the privacy policies of the relevant platform.

 

9. Guest Applications and Interviews

If you apply to appear as a guest or contributor, we may collect information needed to assess, organise, record, publish and promote your participation.

This may include:

• Your name and contact information
• Biography
• Professional background
• Proposed interview topics
• Personal story
• Headshot
• Social media links
• Website links
• Business, ministry or organisation details
• Audio or video recordings
• Written correspondence and production notes

Submitting a guest application does not guarantee selection or publication.

Where you participate in an interview, additional permissions relating to recording, editing, publication and promotion may be contained in a guest release, contributor agreement or separate written consent.

 

10. Listener Submissions

You may submit questions, stories, comments, reviews, testimonials, voice messages, images or other content.

When you submit content, you should avoid sharing personal information that is unnecessary or that you do not wish to be made public.

You should not provide personal or sensitive information about another person unless you have their authority.

We may contact you to confirm consent before publishing or identifying you in connection with a submission.

 

11. Publicly Available Information

Information you publish in public areas, including comments, reviews, social media posts or public community discussions, may be visible to others.

We are not responsible for how other users collect, copy or use information you choose to make public.

Content may remain visible after you delete your account or stop engaging with us where it has been incorporated into a published discussion, episode, article or social media thread, unless removal is required by law or agreed by us.

 

12. Why We Collect and Use Information

We may collect and use personal information to:

• Operate and maintain our website
• Produce, publish and distribute podcast episodes
• Record and edit interviews
• Assess guest and contributor applications
• Communicate with guests, listeners and subscribers
• Respond to enquiries
• Send newsletters and updates
• Promote new episodes, events and resources
• Manage events and registrations
• Process purchases and payments
• Deliver digital products or merchandise
• Conduct surveys and audience research
• Improve content and user experience
• Analyse audience engagement
• Moderate comments and submissions
• Prevent spam, fraud and misuse
• Maintain website and platform security
• Meet legal, accounting and regulatory obligations
• Protect our legal rights and the safety of others

13. Marketing Communications

We may send you emails about:

• New podcast episodes
• Videos
• Articles
• Events
• Guest announcements
• Resources
• Merchandise
• Partnerships
• Related projects and initiatives

We will send commercial electronic messages in accordance with the Spam Act 2003 (Cth).

You may unsubscribe at any time by using the unsubscribe link in an email or contacting us directly.

We may still send non-marketing communications necessary to complete a transaction, respond to an enquiry or manage an existing relationship.

 

14. Payments

Payments may be processed by trusted third-party providers such as Stripe, PayPal or other payment services.

We do not store full payment card details on our systems.

We may retain:

• Your name
• Billing address
• Email address
• Transaction amount
• Invoice details
• Payment status
• Order history

This information may be retained for accounting, taxation, fraud prevention and legal purposes.

 

15. Third-Party Service Providers

We may engage trusted service providers to support our operations.

These may include:

• Website hosting providers
• Podcast hosting and distribution platforms
• Video hosting platforms
• Email marketing providers
• Customer relationship management systems
• Contact form providers
• Cloud storage providers
• Analytics providers
• Payment processors
• Event platforms
• Merchandise and fulfilment providers
• Graphic design and media production services
• Transcription services
• Artificial intelligence providers
• Professional advisers

These providers may process personal information only as reasonably necessary to provide their services.

 

16. Artificial Intelligence

We may use artificial intelligence tools to assist with activities such as:

• Transcription
• Editing
• Research
• Content organisation
• Show notes
• Audio enhancement
• Video production
• Caption creation
• Audience analysis
• Administrative tasks

Where personal information is processed using AI tools, we seek to use reputable providers and reasonable safeguards.

We do not intentionally use private listener submissions, guest interviews or confidential communications to train our own proprietary AI models without appropriate disclosure and consent.

You should not submit confidential or sensitive information through website forms or AI-enabled features unless it is necessary and you are comfortable doing so.

 

17. Overseas Disclosure

Some service providers may store or process personal information outside Australia.

These providers may operate in countries including the United States, the United Kingdom, New Zealand, Canada, Singapore, members of the European Economic Area and other locations where digital service providers maintain infrastructure.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with applicable privacy obligations.

However, overseas recipients may also be subject to the laws of their own jurisdiction.

 

18. International Users

If you access our website or content from outside Australia, you acknowledge that personal information may be transferred to and processed in Australia and in countries where our service providers operate.

Depending on your location, you may have additional privacy rights under local law.

 

19. Data Security

We take reasonable technical and organisational measures to protect personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Unauthorised modification
• Unauthorised disclosure

These measures may include:

• Secure website hosting
• SSL encryption
• Access controls
• Password protection
• Multi-factor authentication where appropriate
• Secure cloud storage
• Software updates
• Security monitoring
• Backups
• Restricted access to personal information
• Confidentiality obligations for contractors and service providers

No website, transmission method or storage system is completely secure.

 

20. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.

Examples include:

• Financial and transaction records: generally retained for at least seven years
• Newsletter information: retained until you unsubscribe or request deletion
• General enquiries: retained for as long as reasonably necessary to respond and maintain appropriate records
• Guest applications: retained for production, editorial and future contact purposes where appropriate
• Published podcast recordings: may be retained indefinitely as part of our media archive
• Guest releases and contributor agreements: may be retained indefinitely
• Production files and correspondence: retained where reasonably necessary for editorial, historical, contractual or legal purposes
• Website backups: retained temporarily before being overwritten

Where information forms part of a published podcast episode, article, video or historical archive, it may not be practicable to completely remove every copy, subject to applicable law and contractual rights.

 

21. Access and Correction

You may request access to personal information we hold about you.

You may also request correction of information that is inaccurate, incomplete, out of date, irrelevant or misleading.

We may require proof of identity before processing your request.

In some circumstances, access may be refused where permitted by law. Where appropriate, we will explain the reason.

 

22. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access
Request a copy of personal information we hold about you.

 

Correction
Request correction of inaccurate or incomplete information.

 

Deletion
Request deletion of personal information where appropriate.

 

Withdraw consent
Withdraw consent for certain processing activities.

 

Marketing preferences
Unsubscribe from marketing communications.

 

Cookie preferences
Manage or disable cookies through your browser or consent settings.

 

Complain
Make a complaint about how we have handled your personal information.

 

23. Deletion Requests

You may request deletion of your personal information where permitted by law.

We may need to retain certain information for:

• Legal obligations
• Financial records
• Contractual obligations
• Fraud prevention
• Security
• Dispute resolution
• Editorial integrity
• Historical archives
• Published podcast or media content
• Guest consent and release records

Where deletion is not possible, we will explain the reason where required.

 

24. Children’s Privacy

Our website and content are primarily intended for adults.

We do not knowingly collect personal information from children under 18 without appropriate consent.

Where a child or young person is proposed as a guest, contributor or identifiable subject of content, we may require consent from a parent or legal guardian and may apply additional safeguards.

 

25. Data Breaches

We maintain procedures to identify, investigate and respond to suspected data breaches.

Where an eligible data breach occurs under the Notifiable Data Breaches Scheme, we will notify affected individuals and the Office of the Australian Information Commissioner where required by law.

 

26. Disclosure Required by Law

We may disclose personal information where required or authorised by law, including in response to:

• Court orders
• Subpoenas
• Regulatory requests
• Law enforcement requests
• Government investigations
• Legal proceedings

We may also disclose information where reasonably necessary to protect our legal rights, property, operations or the safety of another person.

 

27. Anonymised and Aggregated Information

We may create anonymised or aggregated data that does not reasonably identify an individual.

This information may be used for:

• Audience research
• Reporting
• Analytics
• Sponsorship proposals
• Media kits
• Advertising
• Content planning
• Benchmarking
• Website and service improvement

28. Sponsorships, Advertising and Partners

We may work with sponsors, advertisers, affiliates, ministries, charities, businesses or promotional partners.

We do not provide sponsors with your personal contact information unless:

• You have consented
• It is necessary to fulfil a request or transaction
• Disclosure is otherwise permitted by law

We may provide partners with aggregated audience statistics that do not reasonably identify individuals.

 

29. External Links

Our website, podcast notes, newsletters and social media content may contain links to external websites and services.

We are not responsible for the privacy practices, security or content of those third parties.

You should review their privacy policies before providing personal information.

 

30. Business Transfers

If The Saint & The CEO or Socially Conscious Group Pty Ltd is involved in a merger, acquisition, restructuring, sale, transfer or other corporate transaction, personal information may be disclosed or transferred as part of that transaction.

Any transfer will remain subject to applicable privacy laws.

 

31. Privacy Complaints

If you believe we have mishandled your personal information, please contact our Privacy Officer.

Please provide sufficient information for us to understand and investigate your complaint.

We will seek to acknowledge and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

 

32. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal obligations.

The updated policy will be published on our website with a revised “Last Updated” date.

Where changes are material, we may provide additional notice through our website or communications.

 

33. Contact Us

For privacy enquiries, access requests, correction requests or complaints, please contact:

 

The Saint & The CEO

Operated by Socially Conscious Group Pty Ltd
ACN 165 313 397

 

Privacy Officer

Email: privacy@saintandceo.com

General Enquiries: info@saintandceo.com

 

Website: https://www.saintandceo.com

 

Registered Office

South Australia, Australia